How to Respond to Negative Customer Reviews

How to Respond to Negative Customer Reviews

Bad customer reviews can destroy a business. This is especially true if your business has few or no other reviews. Sometimes those negative reviews are unsolicited, from a competitor or someone you have never heard of. Sometimes they are true. At Big Storm,...
SMB Challenges and Opportunities

SMB Challenges and Opportunities

Embracing SMB Challenges Provides Opportunities For Growth 2020-21 Brought its share of obstacles, but successful small business owners look for unique ways to adapt and thrive. As the world rides the waves of the COVID-19 pandemic, small to medium sized businesses in...