This simple question from a member of our writing team sent me spiraling for a full five minutes. “Do we call the people who use our services ‘clients’ or ‘customers’?” My immediate answer was “clients, obviously.” But then I started stewing on the word “customers.”...
It feels like new AI tools pop up every day, each promising to revolutionize how you do business. Maybe you’ve wondered if AI could replace the need for an advertising agency or if it's the key to getting a leg up on the competition. While AI can certainly handle...
Many small, service-based business owners handle their own marketing and are at a point where they need help. The big question is: should you hire an in-house person or partner with an agency? It might seem like bringing on an intern or an entry-level employee is a...
AI Local SEO and Patient Trust The way people find healthcare providers is changing faster than most realize. Not long ago, showing up on Google was the only game in town. But today, more and more patients are asking AI tools like ChatGPT, Siri, or Alexa to tell them...
Why a Strong Marketing Foundation Matters in Service Businesses In service-based industries like HVAC, construction, or home repair, reputation is everything. But reputation alone doesn’t guarantee steady growth anymore. Strategic service business marketing gives you...
When it’s -10° in Bozeman, whose phone rings first: yours, or the other guy’s? A homeowner waking up to a cold house has a few options. Some head straight to Google and tap the first Local Services Ad. Others remember a company they saw on Facebook and call. A few...
Picture a table of regulars at your restaurant, laughing and sharing why they love coming back. Those happy guests aren’t just enjoying dinner; they’re handing you priceless marketing intel. In the restaurant business, a rave review is pure gold. Happy customers bring...
Every service business wants the same thing: more customers finding them online and choosing them over the competition. The strongest way to get there is with a full marketing strategy that combines multiple channels, but the question many owners ask at the start is:...
Choosing the right digital ad platform can feel like a guessing game for service-based businesses, but it doesn't have to be. Should you focus on Google Ads to capture people who are actively looking for a service right now, or should you use social media ads to build...